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CLIENT STORIES

Do you have the vision to grow, protect, and eventually exit your company, yet don’t have a plan?

Do you have the vision to grow, protect, and eventually exit your company, yet don’t have a plan?

Then you’re exactly like many of our clients.

Below are some of our client’s stories. We tell them in the STARs methodology framework, similar to short case studies.

STARs stands for:

S = Situation

T = Tasks

A = Actions

R = Results

What was the client’s Situation? What Tasks had to be addressed? Which Actions did we take? What were the Results

Every business owner can benefit from those that have gone before them.

Give our short client stories a read, and if you want to learn more about what’s possible for you and your business, then schedule a discovery call with us.

*Client names have been removed for privacy reasons. 

Client Industry: Construction Business Owner

Background: 2nd Generation, family-owned business with ten employees

Situation: As we all have been, or will be, greeted with the uncertainty of life, our client was faced with the sudden passing of his father who owned the family business at the time. Outside of the hurdle of grieving a parent, he was now in control of a business that demanded to be run smoothly, with crucial employees that needed to be retained. Otherwise, the company would be at risk. 

Task: Our client needed an independent advisor to guide him in ensuring the firm remained financially stable during this challenging time and then help him focus on growing and protecting the business. He chose The Wilson Group to advise him.

Actions: First, we sat down with our client and his wife to have a vision-building meeting. Understanding how they envisioned wanting to grow, protect, and exit their business was essential. 

Next, we created a Business Owner Blueprint™, so we had a visual planning tool to keep them organized. The blueprint allowed us to see where they were and where they needed to deploy future cash flow, so we could grow the business and retain key employees. 

We then developed and implemented their G.P.E. Plan (Grow. Protect. Exit.) They established a growth goal of 20% of revenues per year (without having to work more hours.) 

They also emphasized protecting the company from lawsuits, disability, or death (see: The 3 Black Swans video) because if any of these occurred to them, it would derail their ability to achieve the company’s goals.

They knew they had to retain two key employees through deferred compensation arrangements to succeed in their plan. Essentially, this promises to monetarily compensate loyal employees in the future for sticking with the company.

Then, we talked with the clients about their desired exit strategy. As they didn’t know the actual value of their company at the time, we brought in a business valuation service to determine a fair market assessment.

Finally, we established when they wanted to exit, how much money they wanted to receive, and what actions needed to be taken to sell their company on their terms.

Results: The owners have saved over 7 figures in additional liquid assets on their personal balance sheet since we started. Their net worth has 

quadrupled as the business has doubled in value. 

Their assets are four to five years ahead of schedule for successfully exiting the company and fully retiring in their early 50s. Just as important, our clients sleep better at night, knowing their family and business are fully protected.

Client Industry: Dental Practice Owner

Background: Purchased private dental practice with twelve employees with the goal of growing the business significantly.

Situation: We had advised this client for over a decade on her personal finances while she was working as an associate dentist at a local dentist office. When circumstances required the previous owner to retire, our client wished to purchase the business, yet she needed guidance on developing a financial plan to ensure the best possible outcome.

Tasks: First, she needed to determine the fair market value for purchasing the practice and the best ways to finance the transaction. Next, she needed advice on growing, protecting, and eventually exiting the business. She chose The Wilson Group to guide her on this journey.

Actions: The initial step was to partner with a business valuation service to determine a fair market purchase price. Once that was determined, our founder Brandon Wilson quarterbacked meetings between the client's attorney and accountant to get everyone on the same page about the best way to finance the deal.

All her advisory team agreed that it made the most sense to purchase the practice outright with a lump sum check. The client's advantage was that she had already become financially organized with The Wilson Group's guidance and had established strong creditworthiness, allowing her to obtain financing from a local bank.

Once she took ownership of the dental practice on January 1, 2022, we got to work by having an initial vision-building meeting. During this session, everyone gained clarity about the goals to grow the business and the company's value within the first seven years.

This meeting laid the foundation for developing our G.P.E. Plan (Grow. Protect. Exit.) As the business started under new ownership, our initial focus was on growing and protecting the practice.

To do that, we created a Business Owner Blueprint™, so she had a visual planning tool to stay financially organized. The blueprint allows the client to focus her efforts on growing the business at a rate of roughly 10% each year. 

The blueprint also addressed what was needed to retain two key employees who would be vital to the success of the practice. As talent attraction was also integral to expanding the practice, The Wilson Group secured a benefits consultant to guide the client in assembling an employee benefits package that stood out to attract top talent.

The Business Owner Blueprint™ also pointed out inadequacies when protecting her practice against death, disability, and lawsuits. As with most corporations, these “3 Black Swans” are the biggest threats to business continuity. 

To address that, we immediately researched her marketplace options to obtain the proper insurance coverage to protect against these three catastrophic risks.

Lastly, we scheduled our quarterly check-in meetings with the client so that she could continue staying on task and be inspired by our progress.

Results: In the first ten months of purchasing the practice, the client achieved well over 100% of her revenue goals. She secured the loyalty of two key employees through the rollout of a supplemental executive retirement plan (SERP.) It incentivizes them to stay with the company and includes key-person insurance to ensure business continuity.

We secured the proper insurance to insulate the client and her family against “The 3 Black Swans” (lawsuits, disability, and death). The Wilson Group also partnered with the firm’s attorney to execute crucial legal documents, including a buy-sell agreement. 

The coolest part? The money to fund these protection efforts was discovered during our cash flow mapping exercise with the owner. Essentially, she had no additional expenses to incur because we were able to redirect spending inefficiencies.

Most important, the client is having fun in her business because she knows she’s on track to grow it in a way that will allow her to eventually exit on her terms, all the while knowing that her business and family are protected.

Do you own a business? Got a plan to grow, protect, and eventually exit your company?If not, let’s have a casual conversation about what’s possible for you.

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